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Fun they love. Care you trust.

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Chingford Based Easter, May Half Term & Summer Holiday Camp

Chingford Based Easter, May Half Term & Summer Holiday Camp

Fun They Love. Care You Trust.

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07719609923

07719609923

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Terms & Conditions

1. Introduction

These Terms and Conditions govern the use of the All Stars Fun Zone website and the booking of holiday club services. By using this website or booking a place, you agree to these Terms and Conditions.
 

2. Who Can Use This Website

This website is intended for use by parents, carers, and legal guardians aged 18 or over who are booking activities for children in their care.
 

3. Bookings and Payments

Bookings must be made through our official booking system.
We may accept multiple payment methods, which will be displayed at checkout.
All bookings are subject to availability.
Places are only confirmed once payment or funding approval has been received.
 

4. Funded Places (If Applicable)

Where funded places are offered (for example, HAF or subsidised places), parents must provide accurate eligibility information. We reserve the right to request proof of eligibility.
 

5. Programme Delivery

At All Stars Fun Zone, we aim to provide a safe, fun, and inclusive holiday experience. Activities may include sports, creative arts, team games, inflatables, and structured play.
We reserve the right to make changes to activities, schedules, or staffing where necessary for safety, operational, or weather-related reasons.
 

6. Health, Safety and Behaviour

Parents must provide accurate medical, dietary, and emergency contact information.
We reserve the right to refuse attendance or request collection if a child’s behaviour puts themselves, other children, or staff at risk.
 

7. Special Educational Needs and Disabilities (SEND)

We aim to support children with additional needs where reasonably possible. Parents must provide full and accurate information to help us support their child safely.
 

8. Food Provision

Where food is provided, we will aim to cater for dietary requirements where disclosed in advance. We cannot guarantee allergen-free environments.
 

9. Cancellations and Refunds

Cancellation terms will be stated at the point of booking.
Refunds may not be available for missed sessions unless exceptional circumstances apply.
 

10. Website Content and Intellectual Property

All website content, branding, and materials remain the property of All Stars Fun Zone and may not be copied or used without permission.
 

11. Changes to Services or Terms

We reserve the right to update our services, pricing, and these Terms and Conditions at any time. The latest version will always be available on our website.
 

12. Suspension or Refusal of Bookings

We reserve the right to suspend access to bookings or cancel bookings where Terms and Conditions are breached or where safety is at risk.
 

13. Limitation of Liability

While we take all reasonable steps to ensure safety and quality, participation in physical activities carries some risk. Nothing in these Terms limits liability where it is unlawful to do so.
 

14. Data Protection

We will store and process personal data in line with UK data protection laws and our Privacy Policy.
 

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.
 

16. Contact

If you have questions about these Terms and Conditions, please contact us via our website or official email.

Safeguarding, Data Protection and Media Use Policy

1. Our Commitment

At All Stars Fun Zone, safeguarding children is our highest priority. We are committed to providing a safe, inclusive, and supportive environment where all children feel protected, respected, and valued. Alongside safeguarding, we are committed to protecting the privacy and personal data of children, parents, and carers in line with UK data protection legislation.
 

2. Safeguarding and Child Protection

All staff are appropriately recruited, trained, and fully DBS checked. Staff receive safeguarding training and understand their responsibility to protect children from harm.

We:

  • Maintain safe staff-to-child ratios

  • Follow clear safeguarding reporting procedures

  • Work with relevant authorities where safeguarding concerns arise

  • Require accurate emergency, medical, and contact information from parents and carers

Where necessary, we may share information with safeguarding professionals or emergency services to protect a child’s welfare.
 

3. Personal Data and Information We Collect

To safely deliver our services, we may collect:

Parent/Carer Data

  • Name, contact details, and address

  • Booking and payment information

Child Data

  • Name and date of birth

  • Medical needs, allergies, and dietary requirements

  • SEND or additional support needs (where provided)

  • Emergency contact details

We only collect information necessary to safely deliver our services and meet legal obligations.
 

4. How We Use Personal Data

We use personal data to:

  • Provide safe holiday club services

  • Support children’s health, safety, and wellbeing

  • Communicate with parents and carers

  • Meet safeguarding and legal requirements

  • Administer funded places where applicable

We do not sell personal data.
 

5. Funded Programme Data Sharing

Where places are funded (for example through holiday activity funding programmes), we may be required to share limited information with funding bodies or local authorities. This is only done where necessary for eligibility checks, attendance monitoring, safeguarding, and reporting requirements.
 

6. Photo and Media Use

We may take photographs or videos during activities for safeguarding, communication, and promotional purposes.

We will:

  • Request parent or carer consent before using images for marketing

  • Store images securely

  • Only allow authorised staff access

  • Use images respectfully and appropriately

Parents and carers can withdraw consent at any time. Withdrawal will not apply to materials already published or printed before consent was withdrawn.
 

7. Data Storage and Security

We store data securely using password-protected systems and trusted service providers. We keep information only as long as required for operational, safeguarding, and legal purposes.
 

8. Your Rights

Parents and carers may have the right to:

  • Request access to their data

  • Request corrections

  • Request deletion (where legally possible)

  • Object to or restrict processing
     

Requests can be made by contacting us directly.

Privacy Policy

1. Introduction

All Stars Fun Zone is committed to protecting the privacy and personal data of children, parents, carers, and website users. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website or book services with us.

We process personal data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

2. Who We Are (Data Controller)

All Stars Fun Zone is the data controller responsible for your personal data.

If you have any questions about this policy or your data, please contact us using the contact details provided on our website.
 

3. Information We Collect

Parent / Carer Information

  • Name

  • Address

  • Email address

  • Telephone number

  • Payment information (processed securely by third-party payment providers)

Child Information

  • Name and date of birth

  • Medical information and allergies

  • Dietary requirements

  • SEND or additional support needs (where provided)

  • Emergency contact details

Technical Website Data

  • IP address

  • Browser type

  • Website usage data via cookies and analytics tools
     

4. How We Collect Information

We collect information when you:

  • Complete booking or enquiry forms

  • Contact us by email, phone, or online form

  • Sign up to receive updates

  • Use our website (via cookies and analytics tools)
     

5. Legal Basis for Processing Data

We process personal data under one or more of the following lawful bases:

  • Contract (to provide booked services)

  • Legal obligation (safeguarding and funding requirements)

  • Legitimate interests (running and improving services)

  • Consent (for marketing and media use)
     

6. How We Use Personal Data

We use personal data to:

  • Process bookings and provide holiday club services

  • Keep children safe and meet safeguarding duties

  • Communicate with parents and carers

  • Manage funded places (where applicable)

  • Improve our services and website

  • Meet legal and regulatory requirements

We do not sell personal data.
 

7. Sharing Personal Data

We may share data with:

  • Secure payment processing providers

  • Booking system providers

  • Local authorities or funding bodies (for funded places only)

  • Emergency services where necessary for safety

  • Legal or regulatory authorities where required

We only share the minimum data necessary.
 

8. Children’s Data

We only collect children’s data where necessary to safely deliver our services. This information must be provided by a parent or legal guardian. We take extra care to protect children’s data.
 

9. Photo and Media Use

We may take photos or videos during activities for safeguarding, communication, and promotional purposes. We will always seek parent or carer consent before using images for marketing or promotional use.

Parents may withdraw consent at any time. This will not apply to materials already published or printed before consent withdrawal.
 

10. Funded Programme Data (If Applicable)

Where places are funded through holiday activity or local authority programmes, we may share limited data for eligibility checks, attendance monitoring, safeguarding, and reporting requirements.
 

11. Data Storage and Retention

We store data securely using password-protected systems and trusted providers.

We keep personal data only as long as necessary for:

  • Providing services

  • Safeguarding requirements

  • Legal and funding obligations
     

12. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (where legally possible)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent (where processing is based on consent)

You also have the right to complain to the Information Commissioner’s Office (ICO).
 

13. Cookies

Our website may use cookies to improve user experience and analyse website performance. You can control cookie settings through your browser.
 

14. Data Security

We take appropriate technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.
 

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.
 

16. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us via the contact details on our website.

Our Commitment

All Stars Fun Zone is committed to making our website and services accessible and inclusive for all users, including people with disabilities and additional needs. We aim to provide a website that is easy to use, clear to understand, and accessible across different devices and technologies.
 

How Accessible Our Website Is

We aim to:

  • Use clear, simple language

  • Provide easy-to-read fonts and good colour contrast

  • Ensure the website can be navigated using a keyboard

  • Support screen reader compatibility where possible

  • Make forms and booking processes simple and accessible
     

We are continually working to improve accessibility and user experience for all visitors.
 

Accessibility of Our Services

We are committed to inclusion in both our online services and holiday club provision. We aim to support children and families with additional needs wherever reasonably possible. We encourage parents and carers to contact us to discuss individual requirements.
 

Reporting Accessibility Problems

If you experience difficulty accessing any part of our website or booking system, please contact us. We will do our best to provide the information you need in an alternative format or support you with bookings.
 

Ongoing Improvements

We regularly review our website and digital services to improve accessibility and usability.
 

Contact Us

If you need information in a different format, or need help using our website, please contact us using the details provided on our website.a

Accessibility Statement

Requests, Issues, and Suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

​

  • All Stars Fun Zone accessibility coordinator - allstarsfunzoneuk@gmail.com

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